Shipping policy

We ship Wallo prints to customers across Australia and internationally. All orders are printed and dispatched with care.

Processing time

Orders are processed and dispatched within 3–5 business days. Customised prints may require an additional 1–2 business days.

Australia

Standard shipping within Australia typically takes 3–7 business days after dispatch. Express options may be available at checkout.

International

International orders are shipped via tracked international post and typically arrive within 10–21 business days, depending on your location and local customs processes. International customers are responsible for any customs duties, taxes, or import fees that may apply.

Tracking

Once your order is dispatched, you'll receive a confirmation email with tracking information.

Delays

Wallo is not responsible for delays caused by postal services, customs, or circumstances outside our control. If your order hasn't arrived within the expected timeframe, please contact us and we'll do our best to help.